Shipping policy

How shipping works

The Cornhole Exchange offers free shipping on every set in our shop to physical street addresses in the continental United States.

After you pay, we send a design proof, and nothing is built until you approve it. Once the proof is signed off, your set goes to the shop floor. When it ships, you will receive a tracking number so you can follow the package until it reaches you. We ship by ground with common US carriers.

Custom cornhole boards

Every cornhole set is made for the order, so production and delivery times start after you approve the design proof. Build time and transit vary by season and destination, so if you have a fixed event date, order with extra time for the proof, the build, and freight.

This is how we keep quality consistent on every set we build. We will not rush a custom-built set. Any ship-by or delivery dates are estimates, and we do our best to get items out as quickly as possible.

Shipping locations and transit times

We currently only ship handmade cornhole sets and products to physical street addresses within the continental United States at checkout. We cannot ship to a PO Box at checkout. If you need a USPS delivery to a PO Box, or if you have a military APO, AP, or AE address, email us for a quote before you purchase.

If you live in Alaska or Hawaii, contact us for a freight quote before purchasing. Checkout is limited to the lower 48, where shipping is free.

All items ship free via ground to the continental US. Delivery time after we ship depends on your location. If you need your item faster, please contact us.

Damaged and defective items

We are committed to ensuring that customers receive products in good condition. Although it is rare, if your order arrives damaged or defective, we will help make it right.

To file a claim, email orders@thecornholeexchange.com with your order information and a brief description of the issue. Photographs of the issue are highly recommended to speed things up.

Once we have the details, we will review them and work toward a quick resolution. That may include shipping a replacement at no additional cost or providing a discount or full refund. Our goal is to keep the inconvenience short so you can use the set without delay.

Questions about a shipment

If there are delays or concerns about your order's shipment, email orders@thecornholeexchange.com. We will send updates and help where we can.

Thanks for choosing The Cornhole Exchange.